01 · Listen
Interviews with the team and customers, plus an audit of what already exists.
( Service 01 )
We lock positioning, audience, and tone before a single layout is drawn — so every later decision has a reason to exist.
( Cadence )
4–6 weeks
( Fichier )
Présentation stratégique + notes
( Studio )
Toronto
( Équipe )
Stratège + lead
( Périmètre )
Positionnement, voix, audience
( Passation )
Brief de travail
( What we hold )
Une stratégie qui ne fonctionne que dans le fichier de pitch n’est que décoration. Nous écrivons la décision sur laquelle un designer peut construire.
02
(Brand strategy)
A strategy that only works in the pitch file is decoration. We write the decision a designer can build from.
03
(Cadence)
Interviews with the team and customers, plus an audit of what already exists.
We write the decision: who it is for, what it promises, and why it is believable.
Tone rules and sample copy, tested on a homepage, a deck, and a one-line email.
A short brief and a working file the design team can build from on day one.
05
(Questions)
A positioning statement with proof points, an audience map, a voice guide, and a one-page brief the design team can build from.
No. Strategy usually starts from what already ships — we test the current story against customers before anything is redrawn.
The person who decides, someone close to customers, and whoever briefs the designers next. Three people is enough.
A homepage, a deck, a product screen. We will tell you if a system is the right next file — or if strategy still has to come first.
Start a brief
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